E-Commerce
At the end of the day, the one thing we rely on more than anything is sales. As a business, it is THE most important thing to keep a positive cash flow in order to keep the business running. That's why one of the most important things we offer is a way to make sure that the digital side of your business allows you to make as many sales as possible, whether that is through the website itself or by helping you in the store to make the sales (or on the road for that matter...)
In this new day and age, having the shortest route to a sale is key. While most sales still happen offline, the number of sales happening online is increasing year over year at an exponential rate. That's why, provided you sell a product or service that can be sold online, you have the ability to do so. With payment technology becoming more and more available to the general public in a number of ways, creating an online version of your store not only becomes a pertinent benefit for you, but almost a necessity to keep the number of customers at its peak.
This Isn't Amazon, You Know...
...and it doesn't have to be. Amazon.com took the best thing about buying offline and gave it to us over the internet. Since then, people have embraced the online buying lifestyle. Not only is it way more easy to buy online, in many ways it's a lot cheaper as well. Sure, you'll probably have to charge for shipping (since it's true that you AREN'T Amazon.com) but a $5 or $10 shipping charge is a lot less expensive than driving to a mall these days if you don't live in an urban area.
There are other ways to use the internet to make money that doesn't involve a checkout process. Pizza places, for example, can use their website to take orders, or offer click-to-call services (much like we have on this site) so that people get that instant gratification of bending the internet to their will. A good measure of online customer service can save you hundreds if not thousands of dollars a month in phone charges, not to mention the time it takes to field those questions, or the income you would have to pay to others to take those calls for you. By merely having a chat option for questions on your site, you can effectively keep the answers coming in order to placate your customers. Even having a simple support email can give your loyal buyers a measure of comfort, knowing that they have a way to get in touch with you.
But I Digress
The primary way of course though, to make sales over the internet is to have an inventory management system tied in with a shopping cart. This then links to a payments processor (the popular and simple ones being PayPal and Google Checkout) that takes the credit card information from the consumer, places the order in your queue, and then you (or a manufacturer) fulfills that order and sends it to the customer. Most of the time, this is the kind of thing we set up for small businesses that want to sell their products over the internet.
But there are other ways too. Mobile payments are now becoming a huge business. Imagine being able to hand-deliver a product to a customer YOURSELF and then taking the payment from them once you get it to them. Your customer would be blown away by such a prospect (you may be too) but it is totally possible thanks to new technologies by companies like Square which use your smartphone and an accessory to let someone swipe their credit card, just like they would at the register! It's pretty powerful stuff.
The Next Generation of Sales
I don't want to reveal too much in this page alone as to how we can help you. See below for all of the different services that we offer in the realm of E-Commerce. If you're a small business and you want to join this century, then it is of utmost importance that you have a way for your customers to not only find you on the internet, but buy from you there as well. Let us help you start bringing in a number of both customers and sales that you never dreamed was possible...
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Shopping Carts You want your customers to be able to buy as much as possible, right? Our shopping carts do the trick.
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Inventory Management An online store doesn't work unless people can find what they're looking for, or if you don't have it on hand!
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Merchant Services Getting paid is probably the most important part, and the most technical as well. We take the hassle out of it.
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Orders / Deposits Want to take orders or partial payments from clients to ensure they commit? Of course, we all do.
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Financial Reporting It's best to know how you are staying in the black, let us help you avoid seeing red with our reporting systems.
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Mobile Payments Remember when salesmen had to come back to a house in order to make a sale? That's no longer the case.
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